We closed on Monday 23 March and will remain closed until at least Friday 3 July following government advice. We will re-open as soon as we can and when it is safe to do so. This closure includes seasonal pitches and storage customers.
Please check back on this page for updates or follow us on social media.
We appreciate your continued support and understanding in these difficult times.
Park facilities and access
Please note that although we now have more freedom of movement the park remains closed and this includes all facilities. Our play areas, tennis court and swimming pool remain closed and there is no access to the park for anyone, even if your touring caravan is here.
Rearranging your holiday
We are happy to rearrange your holiday if you are booked to come in up until 30 June 2020 and we will be dealing with bookings in date order. You can rearrange your holiday for a later date this year, or any time up until the date of arrival in 2021. Please contact us by email, [email protected]
Alternatively, we can give you a credit note for a future holiday which will be valid until the end of the 2022 season.
We have now been in touch with everyone due to arrive up until 30 June so if you haven’t received an email please contact us or check your spam folder.
The following terms apply:
If you choose a holiday which is cheaper than your original booking no refund of the difference will be given. There may be an additional cost if your new holiday date falls in high season. Our normal terms and conditions still apply.
Holidays from 1 July
Please note that we will not be requesting balance payments until we have a confirmed re-opening date and know how we can operate.
We will be in touch with everyone who is booked with us after this date as soon as we know what is happening. If you do not wish to holiday with us this year we are happy to change the dates of your holiday, subject to availability. Alternatively we will hold your deposit in your customer account for use at a later date, up until the end of the 2022 season. We do not charge an administration fee. However, if you wish to cancel and the park is open our normal terms and conditions apply.
Availability of facilities
It is highly likely that when we re-open available facilities will be limited:
- No shared facilities will be available but arrangements will be made for toilet and shower facilities
- The washing-up sinks will not be available
- We will open the laundry room if required and additional cleaning measures will be in place
- The swimming pool and changing rooms will be closed
- We have to keep the play areas, games room and soft play closed.
The following will be available:
- Tennis, badminton and outdoor table tennis but please bring your own equipment
- A well-stocked shop
- Take away food and bakery items
- The coffee machine
- And of course beautiful forest walks from the park.
If you want to plan a holiday our booking system is open for bookings from 1 July but we will not take any money until we know what is happening. Once we know that we can re-open we will be in touch to confirm the booking.
Our booking system will soon be set up to take bookings for 2021 so if you really want to plan ahead please do!
Seasonal pitches and storage customers
We hope to be back in touch with further details soon but please don’t hesitate to contact us if you have any queries. Although restrictions on travel have been lifted the park remains closed and there is no access for anyone. Security is one of our highest priorities at the moment.
How you can help us
Please help protect our family-run park and our fantastic team of staff by accepting a change to your holiday dates or a credit note instead of a refund. Although closed we still have overheads, we invested heavily in the park again during the winter shut-down, and are we trying to retain our staff so that we can open back up as soon as we are able. Thank you to all those who have sent messages of support and who have planned their stays for later in the year or for 2021.
Thank you for your valued business and we look forward to seeing you soon.
Please watch this page or our Facebook page for updates.
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Page updated 5 June 2020.